Payment Policy

Effective Date: January 7, 2025

PrimexSuri is committed to ensuring a secure and convenient payment experience for our customers. This Payment Policy outlines the accepted payment methods, payment processing procedures, and security measures for purchases made on our website, primexsuri.com. By making a purchase, you agree to the following terms and conditions.

1. Accepted Payment Methods

  • Credit and Debit Cards: We accept payments through major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

  • PayPal: You can use your PayPal account for payments.

  • Other Secure Payment Options: We may offer additional secure payment methods. Please check our website for the most current list.

2. Payment Processing

  • Secure Transactions: All payment transactions are processed using secure, encrypted channels to protect your financial information.

  • Payment Authorization: When you place an order, your payment method will be authorized for the total purchase amount. The actual charge will be processed when your order is shipped.

  • Order Confirmation: Once your payment is processed successfully, you will receive an order confirmation email.

  • Failed Payments: If your payment is declined, please ensure that you have entered the correct information or contact your payment provider to resolve the issue. If your payment fails to process, we may contact you for an alternative payment method.

3. Pricing and Taxes

  • Currency: All prices are listed in USD (United States Dollars).

  • Pricing Accuracy: We strive to provide accurate pricing, but errors may occur. If we discover an error in the price of a product you have ordered, we will notify you as soon as possible. You will have the option to reconfirm the order at the correct price or cancel it.

  • Sales Tax: Applicable sales tax will be calculated and added to your order total based on your shipping address, as required by law.

4. Payment Disputes

  • If you have a dispute regarding a payment, please contact our customer support team immediately at info@primexsuri.com or by phone at (231) 549-2626. We will make every effort to resolve your concerns in a fair and timely manner.

  • For unauthorized transactions, please contact your financial institution or PayPal directly to report the issue.

5. Promotional Codes and Discounts

  • Promotional codes and discounts are subject to their specific terms and conditions and may have an expiration date. Only one promotional code can be applied per order. We reserve the right to modify or cancel promotional offers at any time.

6. Payment Information Security

  • We take the security of your payment information very seriously. We do not store your full payment card details on our servers.

  • All payment transactions are encrypted and processed by our trusted third-party payment processors, who adhere to stringent security standards and PCI compliance.

7. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

PrimexSuri
04640 Camp Ten Rd
Boyne Falls, Michigan (MI)
Phone: (231) 549-2626
Email: info@primexsuri.com
Website: primexsuri.com