Privacy Policy
Effective Date: January 7, 2025
PrimexSuri (“we”, “us”, or “our”) is committed to protecting the privacy of our customers, especially the parents and guardians of young children who use our website primexsuri.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect the personal information of our users. We adhere to strict data protection practices and prioritize transparency in our handling of your data. By using our Site, you agree to the terms of this policy.
1. Information We Collect
Personal Identification Information: When you register an account, place an order, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, billing and shipping addresses, phone number, and payment information (credit card details or other payment method information).
Transaction Information: We gather details about your purchases, including the products ordered, order dates, and shipping details. This information helps us to manage your orders and provide efficient customer support.
Account Information: When you register for an account, we collect the username, password, and any other information you choose to share.
Usage Data: We collect information about your interaction with our website automatically, including your IP address, browser type, device information, pages viewed, timestamps, and referring URLs. This data assists us in improving website functionality and enhancing your user experience.
Cookies and Tracking Technologies: Like most websites, we use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. These cookies may collect information about your device, browsing habits, and preferences. You can manage your cookie preferences through your browser settings.
Communication Data: We keep records of our communication with you, including emails, support tickets, and live chat interactions.
2. How We Use Your Information
Order Fulfillment and Delivery: We use your personal and transaction data to process your orders, manage shipping, and provide order updates.
Account Management: We utilize your personal information to create and manage your account, track your order history, and provide you with personalized content.
Customer Support: We use your information to respond to inquiries, resolve issues, and provide assistance related to our products and services.
Marketing and Promotion: With your consent, we may send you promotional emails, newsletters, and marketing communications about our products and special offers. You can opt out of these communications at any time.
Website Improvement: We analyze website usage data to improve our site functionality, fix technical issues, and ensure a user-friendly experience.
Legal Obligations: We may use and disclose your information to comply with legal requirements, protect our rights, and comply with requests from governmental authorities.
Personalization and Recommendations: We utilize user data to personalize content, product recommendations, and user experience to fit your preferences.
3. Sharing Your Information
Third-Party Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, marketing, analytics, and website maintenance. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Compliance: We may disclose your information to legal authorities when required by law or in response to a valid legal request, including subpoenas and court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not personally identify you with third parties for analysis or marketing purposes.
4. Data Security
We use robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server technology.
We regularly update our security practices to ensure the protection of your information.
While we strive to protect your data, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Choices and Rights
Account Management: You can access, update, or correct your account information through your account settings.
Email Preferences: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Cookie Management: You can control cookies through your browser settings. Disabling cookies may affect your website experience.
Data Access and Deletion: You have the right to access the personal data we hold about you and to request corrections or deletion of your information. Please contact us using the details below to make such requests.
6. Children’s Privacy
Our Site is intended for use by parents and guardians. We understand the importance of protecting children’s privacy online.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with a new effective date.
We will notify you of significant changes through our website or by email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PrimexSuri
04640 Camp Ten Rd
Boyne Falls, Michigan (MI)
Phone: (231) 549-2626
Email: info@primexsuri.com
Website: primexsuri.com